Infographic: Consumers’ Expectations for Customer Engagement

While the news is filled with ecommerce and retail concerns over how to best engage with customers to increase conversion and to create loyalty, Maropost’s inaugural industry survey has identified a large gap in the importance marketers place on managing customers, and the strategies and technology most used to connect and engage with customers.

Download our infographic featuring stats from hundreds of senior digital marketing decision-makers surveyed from consumer-facing SMB companies in the US and Canada.