Maropost Blog: Marketing Automation & Ecommerce Insights

Personalized email marketing: top 5 strategies for 2026

Written by Maryna Shulzhenko | Dec 23, 2025 9:02:20 PM

TL;DR

  • Personalized email marketing delivers one-to-one experiences by using customer data like preferences, behavior, and past purchases to send highly relevant and timely emails.
  • The benefits of personalized email marketing are stronger customer relevance, higher open and click-through rates, fewer unsubscribes, and significantly increased conversions.
  • The top email personalization strategies for 2026 include tailored subject lines, dynamic content, relevant product recommendations, strategic audience segmentation, and optimized send frequency.
  • Maropost Marketing Cloud enables better email marketing personalization by combining AI-powered segmentation, eRFM analytics, dynamic content, product recommendations, and send-time optimization capabilities.

 

Have you ever read an email and immediately felt like it was meant specifically for you? Chances are, it caught your attention – and may have even prompted you to act. That’s the impact of effective email personalization, and it truly pays off.

Instead of blasting the same generic messages to your entire list, personalizing emails enables you to deliver more relevant experiences for each recipient based on what you already know about them.

People get dozens of emails every single day, but only a small fraction are opened and read – and even fewer drive action. But when emails feel personal, they’re far more likely to be opened, clicked, and converted.

So, how do you make that happen? In this blog, we’ll go over the top 5 strategies for efficient email marketing personalization you can start implementing today to ensure your emails stand out from the rest.

What is personalized email marketing?

Personalized email marketing is an effective email marketing strategy that marketers use to craft email messages that feel one-to-one, instead of one-size-fits-all. And in 2026, it goes far beyond simply using your subscribers’ first names.

True email marketing personalization means delivering content, offers, and experiences that reflect each recipient’s preferences, interests, unique behavior, past purchases, and where they are in their customer journey phase. As a result, your emails feel more relevant, timely, and genuinely helpful.

Imagine opening an email that showcases the sneakers you added to your cart yesterday but didn’t purchase, along with similar styles in your size and color preference. Plus, it includes customer reviews and a limited-time free shipping offer to encourage you to complete your purchase. That’s a personalized email at its best.

What are the benefits of personalized email marketing?

Helps you meet your customers’ expectations

Today’s consumers want more personalized experiences with brands – and numerous studies have proven that. For example, according to Twillio’s report, here’s what US consumers expect from brands in terms of email personalization:

  • 70% want content relevant to their interests
  • 52% want personalized product recommendations
  • 37% want content relevant to their location

At the same time, while data privacy remains a top concern globally, 53% of US consumers would be willing to share more information about themselves with brands in exchange for more personalized emails.

Improves your email engagement metrics

When your emails actually reflect each subscriber’s interests and behavior, they naturally perform better and have higher engagement rates. Personalized subject lines grab attention, while tailored content within your emails keeps users interested once they open the message. This helps improve your overall email engagement metrics, resulting in higher open and click-through rates, along with fewer unsubscribes and spam complaint rates.

Recommended reading: 11 Tips to increase your email marketing open rate in 2026

Increases your email conversion rate

And finally, relevance drives action – i.e., higher email conversions. By delivering content, offers, and product recommendations that align with each subscriber’s interests and behaviors, you are encouraging people (and making it easier for them!) to take the next step – whether it’s completing their purchase, downloading your content, or another conversion goal. In fact, research shows that personalized emails drive 52% more sales than generic, one-size-fits-all messages.

Recommended reading: 5 Tips for higher email marketing conversion rates in 2026

Top 5 strategies for personalized email marketing in 2026

Now, let’s take a closer look at how you can effectively personalize your emails to ensure high engagement and conversions:

1. Start with the basics – personalize subject lines

While this might seem insignificant, personalizing your email subject lines is actually one of the most effective email personalization techniques. Personalized subject lines immediately grab attention and cut through the inbox clutter, signaling the reader that the message is highly relevant to them. In fact, based on data from Campaign Monitor, personalized subject lines can increase open rates by up to 26%.

There are basically two ways you can personalize your email subject lines:

  • Personalization with data: This approach uses information you already have about your subscribers, like their name, location, or recent activity. Subject lines such as “Olivia, your favorites are back in stock” or “Still thinking about that red dress?” feel timely and relevant because they’re clearly tied to the recipient’s interests.
  • Personalization without data: Personalization doesn’t always require personal data. Jay Schwedelson, the founder of SubjectLine.com, shared at the recent INBOUND 2025 event that subject lines written to feel personal, even without data, are performing just as well. Subject lines like “This season was made for you” saw 15% better performance on average.

2. Go beyond names – personalize emails with dynamic content

In 2026, email personalization should go far beyond simply personalizing subject lines and including subscribers’ names – the content itself should be highly relevant. Fortunately, most popular email marketing platforms enable you to do just that through dynamic content capabilities.

Dynamic content allows you to personalize emails at scale by showing different images, messages, or offers to different subscribers – all within a single campaign. So, instead of creating multiple versions of the same email for each audience segment, you can use dynamic content blocks that automatically adjust based on subscriber data such as location, purchase history, or lifecycle stage.

3. Add relevant product recommendations

Email content personalization goes even further with relevant product recommendations. For ecommerce brands in particular, this is one of the best ways to personalize your emails and drive higher conversions from your email campaigns. It enables you to show relevant items to each subscriber based on their interests and behavior.

With dynamic product recommendations, you move beyond simply promoting your best sellers, new arrivals, or trending items. Instead, you can recommend products based on what subscribers have previously purchased or shown interest in. This is also an excellent way to capitalize on cross-selling opportunities.

4. Segment your audience strategically

Dividing your subscribers into smaller, highly targeted groups based on shared characteristics is essential for a successful email personalization strategy. And the more granular your segmentation, the more personal your emails feel.

According to the State of Email 2025 report  from Litmus, interest-based segmentation is the most effective approach, with 26% of marketers saying it delivers the best results. This is followed by engagement-based segmentation (19%), lifecycle stage segmentation (18%), demographic segmentation (15%), behavior-based triggers (14%), and geographic segmentation (8%).

5. Personalize email frequency, not just content

While most marketers focus more on what they send, how often they show up in the inbox is just as important. Different subscribers have very different tolerance levels for email frequency. Some want to hear from brands multiple times a week. For others, even the most relevant emails can start to feel annoying if they arrive too often. Treating everyone the same may easily lead to lower engagement and more unsubscribes.

Personalizing email frequency based on user engagement patterns helps avoid this. Many modern email marketing platforms can automatically adjust send frequency based on engagement signals, so this doesn’t have to be manual. And when subscribers can choose how often they want to hear from you, your emails feel more welcome and less intrusive.

How Maropost Marketing Cloud ensures better email marketing personalization

While most marketers agree that personalized email marketing is highly effective and helps them get more out of their email campaigns, implementing it does come with certain challenges. According to the Litmus report, when it comes to email personalization, the top challenges are developing personalized content efficiently (17%), collecting and analyzing the data needed for personalization (16%), and measuring the impact of personalization on email performance (15%).

The good news is that with the right email marketing automation software, overcoming these challenges becomes much easier. Here’s how Maropost Marketing Cloud enables you to deliver highly personalized, timely emails that deliver true value and drive higher conversions:

  • Advanced segmentation: This enables you to group your contacts based on demographics, preferences, or behavior. Better yet, with an AI-powered segment builder, creating segments becomes much faster and easier. You simply describe your criteria, and the built-in AI engine creates the segment in next to no time.
  • eRFM analytics: eRFM analysis uses customer engagement and purchase data (such as recency, frequency, and monetary value) to group customers into meaningful, behavior-based segments. This empowers you to deliver more relevant, personalized emails that align with how customers actually interact and buy.
  • Dynamic content: With dynamic content, you can create more relevant email campaigns by automatically displaying different content blocks to different audience segments within the same email template based on attributes like interests, location, behavior, or other criteria you specify.
  • Product recommendations: This feature enables you to include dynamically generated product suggestions in your email campaigns, helping increase clicks and boost email-driven revenue. These product recommendations are based on each subscriber’s interests and past behavior.
  • Send-time optimization: This ensures each email is delivered when a contact is most likely to read it, using past engagement data to determine the optimal time and/or day. You can choose to send emails at the best time, best day, or both, helping maximize opens and engagement without manual effort.

Book a demo now to see Maropost Marketing Cloud in action and learn how it can help you take your email marketing personalization strategy to a whole new level.

 

Frequently asked questions

Do personalized emails perform better?

Absolutely yes! Personalized emails consistently and significantly outperform generic email campaigns by driving higher open rates, click-through rates, and conversions. When messages truly reflect each subscriber’s preferences, interests, or behavior, they feel more relevant and timely – and that increases engagement metrics. Studies show that personalized emails can drive over 50% more sales than one-size-fits-all campaigns.

What data do I need for effective email personalization?

Effective email personalization starts with the basics – things like a customer's name, location, and demographic profile. From there, you scale up by integrating behavioral data, such as their browsing activity, purchase history, email engagement patterns, and any explicit preferences they've shared. The more accurate and detailed your customer data is, the more precisely you can tailor your email campaigns for relevance.

How do I measure if my email personalization strategies are working?

To measure the effectiveness of your email personalization efforts, track your standard email metrics such as open rates, click-through rates, conversion rates, and revenue per email, then compare personalized campaigns against non-personalized ones. Use A/B testing to evaluate different personalization elements (like subject lines, content blocks, and send times) to identify what drives better results. Also, monitor your unsubscribe rate. If personalization is working, you should see fewer opt-outs over time.

What’s the best platform for personalized emails?

The best platform for personalized emails is one that makes personalization easy without adding complexity. Maropost Marketing Cloud does exactly that by bringing customer data, advanced automation, behavior-based segmentation, dynamic content, AI-driven product recommendations, and built-in analytics together in one place. It ensures each message is delivered at the right moment with the right content, helping you increase engagement, conversions, and long-term customer loyalty without added manual effort.