Kick off the Maropost Customer Success Summit with an inspiring opening keynote that sets the stage for the day. Hear from Maropost leadership as they share our vision, strategic direction, and commitment to helping customers grow smarter, faster, and more connected. This session will outline what’s ahead for Maropost and how our evolving platform continues to drive real customer success.

 

Explore how Maropost’s product roadmap is evolving to meet customer needs and real-world business challenges, while seeing firsthand how AI is already transforming the daily experience of merchants. Through a practical day-in-the-life journey, this session highlights how intelligent recommendations, automation, and insights help streamline operations, support smarter decisions, and unlock growth. From strategic vision to everyday execution, discover how Maropost is building the future of commerce.

Take a deep dive into what’s new and what’s coming next for NETO. This session walks through recently released features and integrations, explaining the benefits they deliver and the customer challenges they were built to solve. Get a preview of upcoming roadmap items, including early concepts and mockups, and learn how they’ll help you run your business more efficiently. We’ll also highlight insights from the Ideas Portal—covering the most requested submissions, what’s already been delivered, and what’s on the roadmap—along with quick wins and fixes that may seem small but can make a big impact on your day-to-day operations.

Take a break and connect over morning tea. Use this time to network with industry peers, exchange ideas with partners, and meet the Maropost team. A relaxed opportunity to share experiences, spark new conversations, and build meaningful connections.

 

Explore the latest updates and upcoming innovations for Retail Express. This session highlights recently released features and integrations, explains the customer challenges they address, and shares what’s next on the roadmap. Get insight into how Retail Express is evolving to support greater efficiency, scalability, and smarter retail operations—so you can stay ahead in a rapidly changing retail landscape.

Hear directly from leading Maropost customers as they share how they get the most out of the platform. This interactive panel explores real-world tips, tricks, and “did you know?” moments, offering practical insights into how top performers work smarter and achieve better results with Maropost. Walk away with ideas you can apply to drive efficiency and performance in your own business.

Discover proven marketing best practices designed to help ecommerce brands turn engagement into revenue. This session explores how modern marketers are creating meaningful customer journeys—from first click to conversion—using smarter automation and AI-driven strategies. With insights aligned to Maropost Marketing Cloud and perspectives on what’s shaping today’s marketing landscape, you’ll walk away with practical ideas to improve performance, scale efficiently, and drive more sales.

Discover what’s driving success across Australia’s leading marketplaces. CrescoData will unveil exclusive data on top-performing categories and emerging trends, followed by a live Q&A with key marketplace representatives sharing firsthand insights, priorities, and opportunities for retailers and ecommerce brands.

We are opening the floor to your questions in this interactive Q&A session. Get direct answers from Maropost leaders and experts, clarify key topics from the day, and share feedback in an open, collaborative discussion.