Overview
MCS Online is a fast-growing Australian automotive and motorcycle parts retailer serving both B2B and B2C customers. With expanding product ranges, mobile van warehouses, and increasing operational complexity, the business needed a unified commerce solution that could automate processes end-to-end.
Working with MyIntegrator, a long-standing Maropost partner, MCS Online implemented Neto by Maropost as its central retail engine—integrating Retail Express POS, QuickBooks, logistics platforms, and B2B workflows into one automated ecosystem.
The Challenge
Before Neto, MCS Online struggled with fragmented systems:
- Inventory wasn’t syncing accurately across van and warehouse locations
- Orders required manual entry or reconciliation
- B2B pricing, payment terms, and account workflows were difficult to manage
- Logistics and accounting platforms didn’t share real-time data
- Staff constantly corrected data discrepancies, slowing fulfilment
- Scaling required more people, not more productivity
To meet growing customer demand, MCS Online needed a single, scalable commerce framework with automated data flow.
Why Neto by Maropost + MyIntegrator
MCS Online chose Neto for its:
- Strong inventory and order management capabilities
- API-first architecture ideal for integrations
- Ability to support B2B pricing, complex workflows, and multi-location stock
- Proven reliability for high-volume Australian retailers
They partnered with MyIntegrator for their deep technical expertise, middleware platform, and track record delivering complex Neto-centric ecosystems.
The Solution
MyIntegrator implemented Neto by Maropost as the unified commerce layer, connecting it to Retail Express, QuickBooks, and logistics tools through advanced middleware.
Key solution components:
✔ Real-time inventory synchronisation
Instant stock updates across mobile van warehouses, central warehouses, and the online store.
✔ Fully automated order-to-fulfilment flow
Orders automatically synced between Neto, POS, accounting, and shipping systems.
✔ B2B customer management automation
Trade pricing, customer terms, and account orders handled seamlessly across systems.
✔ Batch syncing + high-volume processing workflows
Ensured stability during peak volume periods.
✔ Data validation prior to launch
Delivered a clean, reliable system from day one.
✔ Intelligent error handling
Issues surfaced proactively—before impacting customers or staff.
✔ Scalable architecture
Designed to support new channels, more warehouses, and future growth.
Results
After implementing Neto by Maropost with MyIntegrator’s middleware, MCS Online achieved:
Operational & Fulfilment Improvements
- 100% automated order-to-fulfilment process
- Faster order processing with significantly fewer errors
- Less manual work across fulfilment, accounting, and POS operations
Inventory & Data Accuracy
- Real-time inventory sync across all mobile and warehouse locations
- Consistent data across ecommerce, POS, accounting, and logistics systems
- Improved decision-making due to accurate, reliable operational data
Customer & Team Outcomes
- Smoother B2B buying experience through accurate pricing and account terms
- Improved customer satisfaction due to reliable stock availability
- Higher team confidence in system stability and automation
MCS Online now runs on a streamlined, fully integrated commerce engine—allowing the business to grow without increasing administrative overhead.
About the Partner — MyIntegrator
MyIntegrator is one of Maropost’s longest-standing integration partners, specialising in automation, middleware development, and enterprise-grade commerce architecture.
Expertise includes
- ERP, POS & WMS integrations
- Custom API development and middleware
- B2B ecommerce with complex pricing logic
- Multi-channel and multi-site deployments
- Data migration, validation, and automation
- UX/UI and performance optimisation
- High-volume transactional architecture
Founded in 2003, the Melbourne-based agency has delivered over 1,000 ecommerce implementations.
Results They’ve Achieved Across Retailers
MyIntegrator’s integration framework has enabled retailers to:
- Process up to 30,000 orders per day
- Reduce manual workloads and admin overhead
- Minimise data errors through automation
- Accelerate fulfilment and dispatch workflows
- Automate payments and multi-system reconciliation
- Maintain stable, scalable architectures during rapid growth
Why they partner with Maropost
Neto’s flexible API, strong inventory engine, and reliability make it the ideal foundation for integrated retail ecosystems. MyIntegrator's middleware extends Neto’s power, delivering unified, high-performance commerce solutions.
Brands Supported by MyIntegrator
Alongside MCS Online, MyIntegrator has delivered integrated commerce ecosystems for various other Maropost customers:
- Blue Bottle Marine – Retail Express + BigCommerce
- Nochintz – MYOB + Neto
- Di Bella Coffee – SAP Business One + Neto
- Offroad Living – QuickBooks + Neto
- QWS Welding Supply – MYOB + Neto
- Reflex Equip – EXO + Neto
- Team Systems – EXO + Neto