MAROPOST CUSTOMER SUCCESS SUMMIT 2026
Catch the highlights from the event that brought together the Maropost Community on the Gold Coast in May 2026
Watch the keynotes
- Session topic
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- Opening keynote
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- Maropost roadmap & AI in action: Powering the modern merchant
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- Neto roadmap: New features, functionalities, & integrations
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- Retail Express roadmap: New features, functionalities, & updates
Gordana Redzovski, Managing Director APAC and Interim CRO, Maropost, opened the Summit with an overview of where Maropost is headed and what it means for retail customer success.
Akhilesh Kumar, Senior Vice President, Product, Maropost, walked through how AI is changing day-to-day retail operations, from intelligent recommendations to smarter decision-making across the customer journey.
Gaetan Matot, Neto Product Director, Maropost, covered recently released features and what's coming next, including integrations and tools to support day-to-day operations.
Jarrayd Apelt, Retail Express Product Director, Maropost, covered the latest updates and upcoming releases, with a focus on greater efficiency and smarter retail operations.