MAROPOST CUSTOMER SUCCESS SUMMIT 2026
Catch the highlights from the event that brought together the Maropost Community on the Gold Coast in May 2026
Watch the keynotes
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- Opening keynote
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- Maropost roadmap & AI in action: Powering the modern merchant
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- Neto roadmap: New features, functionalities, & integrations
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- Retail Express roadmap: New features, functionalities, & updates
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- Customer panel: Insights from top Maropost customers
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- Marketing growth tips for ecommerce
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- Unlocking marketplace growth: Data, trends, & insider insights
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- Audience Q&A
Gordana Redzovski, Managing Director APAC and Interim CRO, Maropost, opened the Summit with an overview of where Maropost is headed and what it means for retail customer success.
Akhilesh Kumar, Senior Vice President, Product, Maropost, walked through how AI is changing day-to-day retail operations, from intelligent recommendations to smarter decision-making across the customer journey.
Gaetan Matot, Neto Product Director, Maropost, covered recently released features and what's coming next, including integrations and tools to support day-to-day operations.
Jarrayd Apelt, Retail Express Product Director, Maropost, covered the latest updates and upcoming releases, with a focus on greater efficiency and smarter retail operations.
Elly Gray, Customer Experience Manager, hosted a conversation with Maropost customers Daniel Turner, Co-founder MXstore, and Kathleen Walker, National Retail Development Manager, Australian Sports. The panellists shared how they get the most out of the platform, and what's worked for scaling performance and achieving better results.
This session was attendee-exclusive and no recording is available.

Manny Ju, Director of Product, Maropost, covered practical marketing tactics for ecommerce brands, with a focus on improving performance, efficiency, and revenue.
Mark Gray, Managing Director, CrescoData; Kieran Boyce, General Manager of Operations, Woolworths MarketPlus; and Milan Arsenovic, Head of Retailer Partnerships & E-Commerce, IVE - Lasoo shared what's driving growth across Australian marketplaces, with first-hand data, category trends, and opportunities for retailers and ecommerce brands.
This session was attendee-exclusive and no recording is available.

We ran a live Q&A session at the event, answering questions from Summit attendees, covering product, roadmap, and topics raised across the day.
This session was attendee-exclusive and no recording is available.
