- Session topic
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- Opening keynote
Gordana Redzovski, Managing Director APAC and Interim CRO, Maropost, opens the Summit with an overview of where Maropost is headed and what it means for retail customer success.
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- Maropost roadmap & AI in action: Powering the modern merchant
Akhilesh Kumar, Senior Vice President, Product, Maropost, walks through how AI is changing day-to-day retail operations, from intelligent recommendations to smarter decision-making across the customer journey.
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- Neto roadmap: New features, functionalities, & integrations
Gaetan Matot, Neto Product Director, Maropost, covers recently released features and what's coming next, including integrations and tools to support day-to-day operations.
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- Retail Express roadmap: New features, functionalities, & updates
Jarrayd Apelt, Retail Express Product Director, Maropost, covers the latest updates and upcoming releases, with a focus on greater efficiency and smarter retail operations.
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- Customer panel: Insights from top Maropost customers
Elly Gray, Customer Experience Manager, in conversation with Maropost customers Daniel Turner, Co-founder MXstore, and Kathleen Walker, National Retail Development Manager, Australian Sports, who share how they get the most out of the platform, and what's worked for scaling performance and achieving better results.
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- Marketing growth tips for ecommerce
Manny Ju, Director of Product, Maropost, covers practical marketing tactics for ecommerce brands, with a focus on improving performance, efficiency, and revenue.
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- Unlocking marketplace growth: Data, trends, & insider insights
Mark Gray, Managing Director, CrescoData; Kieran Boyce, General Manager of Operations, Woolworths MarketPlus; and Milan Arsenovic, Head of Retailer Partnerships & E-Commerce, IVE - Lasoo share what's driving growth across Australian marketplaces, with first-hand data, category trends, and opportunities for retailers and ecommerce brands.
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- Audience Q&A
We ran a live Q&A session at the event, answering questions from Summit attendees, covering product, roadmap, and topics raised across the day.
